Refund policy

The Scribe--a-Licious Pop Up Store works with Print-on--Demand (POD) vendors so in the event of a return or refund, please be prepared for possible extensive wait times before your return and refund requests can be satisfied. 

RETURNS & EXCHANGE POLICY

Items can be returned and/or exchanged within ten (10) days of purchase. The following conditions must apply. The items should be unused and packaged properly, preferably in the original packaging. A copy of your invoice must be included with the return. Customer is responsible for return shipping costs. Items will be returned to the POD vendors who fulfilled the order(s). 

Contact Seller by emailing scribethestore@gmail.com. Make sure you include your name, contact number,  invoice/order number, and explanation for returning the items.  The Seller will then provide additional instructions on how to return the items, including providing a return address. 

Exchanges must be communicated to Seller by emailing scribethestore@gmail.com however all exchanges will be managed by the POD vendors. 

There is no restocking fee on returns and no final sale items allowed for returns. 

REFUND POLICY:

Refunds will be honored within five (5) days of purchase. When issuing the refund, the Seller, Scribe--a-Licious, must have a copy of the invoice or the order number. You can email this information along with your name and contact number to scribethestore@gmail.com. If approved, your refund will be issued on the payment method used for the initial purchase. 

NOTE: There are some conditions where refunds will not be issued: 1) Purchase was made after ten (10) days. 2) Item arrived undamaged to customer and damage occurred after delivery. 

For additional inquiries, contact Chandra at scribethestore@gmail.com. 

Mailing Address: Scribe-a-Licious Pop Up Store  2298 Young Avenue, Unit #467  Memphis, TN 38104